Italy has a rich garden culture, and people have extremely high standards for garden maintenance. A customer from Italy had been searching for the ideal equipment for mowing their garden.

 Our LD-800KS remote-controlled lawn mower, with its excellent performance, became a valuable aid in garden maintenance, and received positive feedback from the customer.

1. Origin of the Need: The "Details" and "Complexity" of the Garden

While the customer's private garden wasn't particularly large, it featured a diverse terrain, with gently sloping lawns, steep slopes, and landscaped areas with a patchwork of vegetation. 

Traditional manual mowing was not only inefficient, but also achieve uniform and aesthetically pleasing mowing in complex terrain, and it was also physically demanding. The customer, 

eager to find a mowing machine that precisely matched their garden's needs, was easy to operate, and efficient, began 

difficult to searching globally for a professional remote-controlled lawn mower manufacturer. We were fortunate to be among their customers.

2. Partnership Advancement: From Initial Acquaintance to Trust

(I) Precise Communication, Product Focus

When the customer first contacted us online, our customer service team acted quickly to gain a thorough understanding of their garden's specifics and core needs. Based on their requirements 

for cutting width, terrain adaptability, and ease of operation, we recommended the LD-800KS remote-controlled lawn mower. We detailed the product's specifications: The 1100*1240*660mm 

overall dimensions ensured it wouldn't get stuck in narrow garden paths; the 800mm cutting width ensured efficiency while meeting the precise requirements of garden zoning. This gave the 

customer a preliminary understanding and expectation of the product.

(II) Multi-dimensional Presentation, Builds Confidence

Word-of-mouth communication builds foundational trust: Our customer service team compiled customer feedback from different countries and scenarios (including examples of garden 

terrain similar to that of Italy) and presented it to the Italian customer. One customer shared their experience using the LD-800KS in their own sloping garden, praising its climbing ability

and mowing performance. This real-world experience strengthened their confidence in the product.Video factory tours: Witness our expertise: At customer request, we've arranged multiple

video factory tours. From rigorous component selection (such as high-quality sourcing of key components like the powertrain), to standardized production andassembly processes, to meticulous quality inspection before finished products ship, we fully demonstrate our rigor and standards as a professional remote-controlled lawn mower 

manufacturer.Customers can directly witness the product's journey from "parts" to "complete equipment," further strengthening their confidence in product quality.

Simulation demonstrations: Addressing customer concerns about actual operating results, we conducted remote demonstrations using simulated garden scenarios. By manipulating the

LD-800KS, the company demonstrated its operational capabilities on simulated gentle slopes (easily handling 45° inclines), varying grass lengths (flexibly adjustable from 20 to 150mm 

cutting height), and narrow lawns alongside flower paths (smoothing grass with its compact design and precise operation). With a 

travel speed of 5 km/h and the remote control lifting function, the cutter head maintains constant contact with the ground, ensuring precise mowing even on uneven terrain, allowing customers

 to witness the product's advantages firsthand and be captivated.

3. Product Advantages: "Hard-Bonded" for Garden Maintenance

(1) Terrain Adaptability: A Conqueror of Complex Garden Terrains

The LD-800KS, equipped with a tracked chassis and 45° climbing capability, easily navigated the slopes of a customer's garden in Italy. Whether it's the junction of 

a lawn and a sloped field, or an independent sloping landscape area, it moves steadily forward, ensuring seamless mowing, making it a true conqueror of complex garden terrain.

(2) Efficient and Precise, Reshaping the Garden Mowing Experience

Power and Efficiency: With RATED POWER of 16HP to 23HP and an 800mm cutting width, it achieves a mowing rate of up to 3800m/h. Compared to traditional manual or small 

equipment, this significantly reduces mowing time in customers' gardens, quickly creating a neat and tidy landscape.

Fine Adjustment: The cutting height adjustment range of 20-150mm allows for flexible adjustment of the cutting height to suit different garden areas (e.g., low lawn areas or taller 

grass areas around flowers).This ensures a beautiful lawn while protecting flowers and vegetation, meeting the requirements of meticulous garden maintenance. 

(3) Intelligent and Convenient, Enhanced Operating Experience

The remote control mode allows customers to remotely control the mower from the comfort of their garden, away from noise and dust, and avoids the safety hazards of walking on complex

 terrain. The remote start, remote shutoff, and wireless integrated control system make operation even more convenient and intelligent. Even from the gazebo at the other end of the garden,

customers can easily control the mower, offering a completely new garden maintenance experience.

4. Results: Satisfied Feedback Proves Its Value

After purchasing the LD-800KS remote-controlled lawn mower and putting it into use in their garden, the customer was immediately impressed by its outstanding performance. 

After using it for a while, the customer sent us pictures of the lawn after mowing: the LD-800KS has transformed the previously uneven and slightly messy lawn into a neat and 

beautiful one, achieving the perfect grass length in different areas and achieving consistent and excellent mowing results on both slopes and flat areas. The customer's feedback

was filled with satisfaction, praising the device for helping him achieve efficient and meticulous garden maintenance, freeing him from the tedious task of mowing and allowing him more time 

to enjoy his garden.

This collaboration with our Italian customer is not only a successful delivery of a lawn mower, but also a powerful testament to the strength of our products and services. We believe that the 

LD-800KS remote-controlled lawn mower will continue to aid Italian customers in their garden maintenance. We also look forward to providing high-quality mowing solutions for more global 

customers' gardens and landscapes, bringing more beautiful gardens to life with our expertise and quality.