Client Profile: A professional landscape maintenance company in the Bern region of Switzerland, providing lawn care services to villa communities, boutique hotels, and leisure parks. The company has high requirements for equipment performance, operational efficiency, and environmental compatibility, and its existing equipment was gradually becoming unable to meet its diverse operational needs.
Background and Requirements
Terrain Adaptability: The service area includes many slopes, requiring the equipment to have good climbing ability.
Operational Ease: The equipment needs to be easy for operators of varying experience levels to quickly learn.
Maintenance Economy: The goal is to reduce long-term operating and maintenance costs.
Environmental Compliance: The equipment must comply with local noise and emission regulations.
Procurement Process
In November 2025, the client initially contacted us through the platform, and the procurement decision was finalized through the following steps:
Phase 1: Technical Communication
The client explained the main operating scenarios: slopes of 20-40°, lawn area of 300-1500 square meters. We provided a detailed introduction to the LD-K550CJ's 45° climbing performance and 20-150mm height adjustment range. We highlighted the applicable features of the three engine options (LONCIN/YAMAHA/KOHLER).
Phase 2: Visual Verification
We arranged a video conference to demonstrate the production process and quality control. We then demonstrated the equipment operation on-site, highlighting key features. Stability on simulated ramps
Actual effect of chassis height adjustment
Remote control system response accuracy
Provide certification documents and quality control records
Phase Three: Parameter Confirmation
Key Technical Specifications Focused on by the Customer:
Body Dimensions: 930×860×580mm, suitable for yard walkway operations
Working Width: 550mm, balancing efficiency and flexibility
Travel Speed: 5km/h, adapting to precise work rhythms
Weight Design: Net weight 130kg, balancing stability and transport convenience
Purchase Confirmation
In November 2025, the customer ordered one LD-K550CJ, with the following configuration:
Engine: YAMAHA power system
Chassis Adjustment: Automatic adjustment mode
Accessories: Spare tools and dedicated transport bracket
Actual Application Scenarios
Scenario 1: Sloping landscape lawn maintenance
Working Slope: Standard 25-35°, locally up to 40°
Efficiency Performance: Approximately 35% improvement over existing equipment
Customer Feedback Price: "The climbing ability is reliable in actual operation, and the stability on slopes is good."
Scenario 2: Boutique Hotel Courtyard Maintenance
Pruning Height: Set in the 35-50mm range
Operating Experience: The remote control function allows the operator to flexibly choose the observation position.
Environmental Performance: Operating noise meets local regulations.
Customer Testimonials:
"After evaluating several machines, we finally chose the LD-K550CJ. Its clear slope operation capability and practical functional design meet our professional requirements. The video factory visit enhanced our confidence in the product quality."
"In actual operation, the equipment runs stably. The 550mm working width is very suitable for our working environment, ensuring both work efficiency and flexible operation in limited space. The adjustable pruning height range fully covers the needs of our various customers."
"After-sales support is responsive and provides professional and thorough answers to operational questions. This continuous service guarantee is very important to us." Performance Verification Highlights
Slope Operation Capability:Stable performance for 2.5 hours on a 38° slope.
Ease of Operation:New employees can operate independently after half a day of training.
Maintenance Convenience: Routine maintenance can be completed within 25 minutes.
Transportability: Compact size facilitates movement between different work sites.
Long-Term Value Assessment:Based on customer usage analysis:
Efficiency Improvement:30-35% increase in operational efficiency compared to existing equipment.
Cost Optimization:Investment is expected to be recovered within 20 months through efficiency improvements.
Service Expansion:Enhanced ability to undertake slope lawn projects.
Professional Image:The application of advanced equipment enhances the company's technical image.
Improvement Suggestions:Based on customer experience, the following suggestions were made:
Improve the multilingual user manual.
Expect regular maintenance reminders.
Consider developing accessory configurations suitable for winter operations.
Case Summary: This case demonstrates the applicability of the LD-K550CJ remote-controlled lawnmower in the international professional market. Through transparent technical communication, real-world functional demonstrations, and reliable performance verification, our company gained recognition from a Swiss professional customer. In actual operation, the equipment demonstrated the accuracy of parameter labeling and the reliability of working condition adaptation, providing customers with a tangible improvement in operational efficiency.
